Screenshots of the dashboard (without client data) are shown below: Background: In an increasingly customer-centric business environment, the performance of a call center is crucial in shaping the overall customer experience. As such, a reputable call center decided to improve its monitoring and management process by developing an interactive dashboard. The purpose was to achieve […]
Screenshots of the dashboard (without client data) are shown below: Introduction In today’s digital landscape, compliance management is a critical aspect for government organizations to ensure the security and integrity of sensitive data. Our client faced the challenge of effectively monitoring and managing compliance issues across their applications and infrastructure. To address this, our team […]